Submission not sent to my Google Sheet.

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    madzoon.shant
    Asked on August 13, 2020 at 12:22 AM

    Dear,

    Please push 4730979077996867416 in my sheets manually thank you :)

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    madzoon.shant
    Answered on August 13, 2020 at 01:58 AM

    The second submission didn't come through. what is happening ? please i have many sensitive queries and formulas running with sheets .  please someone help 


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    madzoon.shant
    Answered on August 13, 2020 at 03:20 AM

    Looks like the integration has stopped, please help 

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    Jed_C
    Answered on August 13, 2020 at 06:51 AM

    We apologize for the inconvenience.

    Upon checking, the submission ID you are referring to is from this form https://www.jotform.com/form/202002172511434. However, there's no existing integration on that form when I checked.

    1597315867The Easiest Online Form Builde

    You should be able to see all submissions if you reintegrate your form again with Google Sheet. Can you please try reintegrating your form again?

    Looking forward for your response. 

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    madzoon.shant
    Answered on August 13, 2020 at 09:05 PM

    I have reintegrated again and went through the hassle(queries, modified things)  but I want you to know that it stopped/unintegrated all by itself. 

     

    please check logs if any 

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    Jed_C
    Answered on August 13, 2020 at 10:21 PM

    Thanks for the update. I'm checking if there are any previous reports about sudden disconnection, but we haven't seen an alarm in our ticketing. 

    Kindly monitor and report back if the connection gets disconnected again. Post your reply on this ticket if it happens again.