What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form was disabled, please help me to enable it.

    Asked by dawaa on July 31, 2013 at 03:32 PM

    Hello Sirs,

    When trying to submit a form, i got this message:

    Details: Form did not pass status check


    Please, help me to resolve this problem.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on July 31, 2013 at 03:48 PM


    Apologize! It's fixed now! You have been auto suspended probably because of a term used in your forms which is marked by our system filter as Phishing. I have manually check your forms and found nothing which is against our Terms of Use so I have reactivated your account. Please kindly check again.


  • Profile Image

    Answered by dawaa on July 31, 2013 at 04:16 PM

    Thank you so much,

    It is working now.

    Really you are excelent team, and your site is one of the greatest sites I have ever used.


    With my best wishes.