JotForm Form Builder::The Submit button and Print Pdf Button borders don't work properly.

  • WholeArted
    Asked on August 13, 2020 at 8:47 AM
    Also the 'Submit' and 'Print PDF' button borders don't work and won't sit properly beside or on top of each other. Also you can't type enough inside the submit button without it cutting off on mobile devices.
  • Fernand Enterprise Operations Specialist
    Replied on August 13, 2020 at 10:26 AM

    Hello WholeArted,

    We do apologize for the inconvenience. I checked your form and tested it. As a result of the test, I replicated the issue. That's why a ticket has been created and escalated to our developer team. We cannot provide an ETA on the issues fixed. However, you will be notified when it's fixed via this thread.

    If you require further assistance, please do not hesitate to contact us.


  • aysenur JotForm UI Developer
    Replied on August 17, 2020 at 4:23 AM

    Hi WholeArted,

    Firstly, we apologize for the inconvenience. Please follow the steps below to solve this problem.

    1. Please copy the code below.

    .form-submit-button {

      margin-bottom: 10px;

    }


    @media screen and (max-width: 480px) {

      .form-section {

        padding: 0 10px;

      }

    }

    2. Click on your form designer button.

    1597652151Screen Shot 2020 08 17 at 11 Screenshot 10

    3. Select the "Styles" in the opened panel.

    4. Paste the copied code into the Inject Custom CSS field.

    1597652190Screen Shot 2020 08 17 at 11 Screenshot 21

    5. Please click on the save button.

    Then your form will appear on the mobile as below:

    1597652368Screen Shot 2020 08 17 at 11 Screenshot 32

    Thank you for your understanding. If you need further assistance, please contact us.

    Best regards.