Embedded forms are very slow to load

  • Profile Image
    fransupport
    Asked on August 13, 2020 at 09:02 AM

    Getting pages that are suddenly very slow to load. All pages have a jotform embedded on them. It's taking about 30-50 seconds to load the page.

    Example: https://www.freedomlawnsgwinnett.com/payment.html

    This was working fine till recently!!



    This is a re-post of a comment on Understanding Different Form Errors

  • Profile Image
    BJoanna
    Answered on August 13, 2020 at 10:15 AM

    The load time of the webpage you shared is less than 2 seconds on my end. 

    1597327843loadtime.gif

    Maybe it was a temporary issue or there is an issue with your connection. Please test it again. 

  • Profile Image
    fransupport
    Answered on August 13, 2020 at 10:45 AM

    Apparently it was a cache issue your tech support resolved yesterday and sent me instructions on how to clear it via my jotform settings. Once cleared it returned to normal.

    Thank you for your support.