Embedded forms are very slow to load

  • fransupport
    Asked on August 13, 2020 at 9:02 AM

    Getting pages that are suddenly very slow to load. All pages have a jotform embedded on them. It's taking about 30-50 seconds to load the page.

    Example: https://www.freedomlawnsgwinnett.com/payment.html

    This was working fine till recently!!

  • BJoanna
    Replied on August 13, 2020 at 10:15 AM

    The load time of the webpage you shared is less than 2 seconds on my end. 

    1597327843loadtime Screenshot 10

    Maybe it was a temporary issue or there is an issue with your connection. Please test it again. 

  • fransupport
    Replied on August 13, 2020 at 10:45 AM

    Apparently it was a cache issue your tech support resolved yesterday and sent me instructions on how to clear it via my jotform settings. Once cleared it returned to normal.

    Thank you for your support.