I upgraded my account but my form is missing

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    Asked on July 31, 2013 at 04:40 PM

    I just upgraded my account because I was at my maximum and my form with all of its data can't be found. Can you help? 

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    Answered on July 31, 2013 at 05:03 PM

    Hi, I just took a look at your account and I can currently see there is 1 active form on your account. Is this the form http://www.jotform.us/form/31203949341147 you are unable to see? Can you please confirm this?

    If so please try clearing your browser cache then log back into your account to see if this helps. Otherwise, please let us know and please tell us which form it is that you are missing so that we can investigate this matter further.