User's are unable to complete submissions.

  • caringcommunity
    Asked on August 13, 2020 at 11:13 AM

    Our form is stuck, and won't allow applicants to "preview" their application or complete the submission.

    Jotform Thread 2510654 Screenshot
  • Basil JotForm Support
    Replied on August 13, 2020 at 1:04 PM

    Hi,

    I have cloned your form and I was able to submit the form without any issues. In the user's current page they need to select the option to review answers and they should be able to submit at the bottom of the next page.

    1597338199chrome JAMbDZrl4U Screenshot 10

    1597338216chrome q5kxhKi15l Screenshot 21

    The only change that I made was removing the conditions since they had no relevant fields.

    Could you try removing the conditions and filling the form?

    Looking forward to your reply.