How can we edit incorrect submissions?

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    johnaltonrowell
    Asked on August 13, 2020 at 11:22 AM

    Is it possible to edit a respond on a form after it has been submitted? We have had a couple of accidentally incorrect responses to a hand full of questions and we do not know if we can go back and edit a submitted form.

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    Basil_A
    Answered on August 13, 2020 at 12:40 PM

    Hi,

    You can enable editing submissions and you should be able to edit responses from the submissions page.

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    Please let us know if you require any further assistance.

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    johnaltonrowell
    Answered on August 13, 2020 at 12:44 PM

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    I do not see that field. Is there another parameter i must setup to allow this?

     

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    Basil_A
    Answered on August 13, 2020 at 01:52 PM

    Hi,

    Could you try going to the submissions page and attempting to edit your submissions from there?

    1597341097chrome_NBK3gNli54.png

    1597341108IGgwdwM5YZ.png

    Looking forward to your reply.

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    johnaltonrowell
    Answered on August 13, 2020 at 02:32 PM

    Perfect. That works well. Appreciate your help.

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    johnaltonrowell
    Answered on August 13, 2020 at 02:46 PM

    Next question. Can anyone update a submission or does it have to be a Jotfrom subscriber? In other words, I have the account where these forms are created and held. If i were to assign someone (without a Jotform account) to make corrections to submissions as we are notified of an error, how would I do that.

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    Mike
    Answered on August 13, 2020 at 04:54 PM

    Users without Jotform accounts can update submissions using the 'edit submission' links.

    The edit submission links can be shared via the next report types:

    How to Create a Grid Listing Report

    How to Create an HTML Table Listing Report

    How to Integrate Forms with Google Sheets

    Also, the edit links can be included in form emails:

    How to Let Users Update Their Form Submissions at a Later Date