What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade plan via PayPal account.

    Asked by halh on July 31, 2013 at 05:27 PM

    Our organization has a PayPal account. Can we use that account to pay for an upgrade from from the free account rather than a credit card?

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    JotForm Support

    Answered by jonathan on July 31, 2013 at 06:02 PM


    Yes. You can use Paypal to subscribe for the paid plan.

    To upgrade, make sure you are logged in to your account and go to My Accounts Upgrade page to upgrade.

    Use this link directly also https://www.jotform.com/myaccount/billing

    Then, click on any of the preferred paid plans to open the Upgrading plan dialog box. Then select Paypal as the payment method.

    Click Upgrade button to proceed.


    Hope this help. Inform us if you need further help.


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    Answered by halh on July 31, 2013 at 06:17 PM

    Thanks for the quick response.