Cannot view or access files

  • muralreview
    Asked on August 13, 2020 at 6:30 PM

    All submitted files will not open, but it shows that 21 files have been submitted. 

    Jotform Thread 2511831 Screenshot
  • roneet
    Replied on August 13, 2020 at 10:45 PM

    Have you renamed your account's username to muralreview from Leveemuralreviewcommittee ?

    All the uploads are still mapped to the account Leveemuralreviewcommittee. Shall we rename your account to this name Leveemuralreviewcommittee and see if the uploads are accessible?

    Looking forward to your response.

    Thanks.

  • muralreview
    Replied on August 14, 2020 at 2:48 PM

    Yes go back to the original name because it will not let me change it back. And hope that this will work. I was trying to simplify this for our group.

  • muralreview
    Replied on August 14, 2020 at 2:49 PM

    Note that I can look at the files but can't access the images and pdf's, etc. But I could earlier this week.

  • Vanessa_T
    Replied on August 14, 2020 at 7:55 PM

    I have now changed your username back to Leveemuralreviewcommittee and can see that photos are already displaying on your Sheets page.

    Cannot view or access files Image 10