Unable to submit the form.

I watched on zoom and she had everything completed perfectly. She hit Submit and it did nothing. I did not receive her form at all and she never received the acknowledgment  that it was received.

I submitted your form and I was able to submit it and received the email.

If your form is embedded on a site, kindly share the website link so we can check. If not, kindly ask her to try it on other browser or try clearing her browser cache.