HIPAA>>PDF Converter: Signature field is missing in the Original PDF

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    amsurgentcare
    Asked on August 13, 2020 at 07:30 PM

    We have a few signature spots on our form where people are to sign. The signature will work if we just print it off as "print version" but if we try and do "original PDF" the signature will not show up. This was working just find yesterday but now today it dosent want to work. Please help

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    roneet
    Answered on August 14, 2020 at 12:13 AM

    We are sorry for the inconvenience this caused.

    Let me report the issue to our backend team. We will get back to you once we have news on this.

    Thanks.

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    roneet
    Answered on August 17, 2020 at 03:07 AM

    Could you please check the PDF now. The issue should be fixed.

    Let us know if you need any further assistance.

    Thanks.