PayPal incomplete submissions

This form I have 5 submissions and shows 5 incomplete submissions. Did they pay or not pay?

Thank you for replying to other questions.

2)I don't see other submissions why?

Form - https://www.jotform.com/nimc2002/canada--us-matchmaking

submissions - https://www.jotform.com/submissions/202205427391145

Incomplete payments are submissions in which users did not complete the payment in PayPal.

To complete the payment, they must process the payment again in PayPal.

To know more about incomplete payments, you may check this link https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

2)I don't see other submissions why?

I'm not sure I understood your question correctly.

May we know what submissions are you not able to view?

Can you please share more information regarding the submission issue?

Looking forward for your response.

Showing me to pay to use Jotform?
I can't see new submissions details in my forms.
Thank you,
...

You have to ask these users to submit your form again and complete the payment through the PayPal payment page since they will be redirected to it.

If payment is completed, you should see the transaction details through the submissions page. It is similar to this:

If you don't see this, that means users did not select your subscription item in the form. If you require payment for every user, you may consider making the PayPal field as required.

https://www.jotform.com/help/546-How-to-Set-a-Field-as-Required-or-Non-Required

I hope that helps.

Please contact us again if we can help in any way.