What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is upload space reset each month?

    Asked by zboootemyee on August 01, 2013 at 05:16 AM

    Hi,

    I found out in my account that space of 100m occupied by the files of last month is still being occupied?

    while days ago I contacted Jotform and you said the the 100m-space gets back every 30 days as the 100 free submissions do for free account. isn't it true?

    Please let me know as soon as possible.

    Thx

    Zb.

    Submissions JotForm my account
  • Profile Image

    Answered by sidharth_kch on August 01, 2013 at 05:26 AM

    @zboootemyee

    I checked your account and see you have utilized 1.42 MB of upload space.

    I am sorry but the upload space doesn't get reset. To clear the upload space, you need to actually delete your submissions which has file attached (uploaded).

    FYI, only submission counters are reset on start of every month.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth