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CasulaPowerhouseAsked on August 14, 2020 at 2:12 AM
Hi there,
I have a silver subscription that should renew today (14 Aug 2020). No auto charge has occurred. Do I need to manually re-activate my account? Or will the payment go through automatically?
I do not want to loose any data so please let me know if I am required to do anything. Thank you!
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Girish JotForm SupportReplied on August 14, 2020 at 6:19 AM
Upon checking your account, I can see that the auto-renewal had already occurred. Your account is active on the Silver yearly plan.
Let us know if you are still facing any queries.