form over quota

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    Channing
    Asked on August 14, 2020 at 03:44 AM

    I was using Jotform for free and then I made another form and it told me that I was going to have to start paying and my forms would be disabled. so I deleted the most current form I created. Will my forms still he disabled? 

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    Richie_P
    Answered on August 14, 2020 at 07:09 AM

    It seems your account is over the form quota. You have maxed your upload limit of 100mb for the free account.

    You would need to delete a submission with uploaded files to free up space or you can upgrade your account to a paid plan.

    Guide:https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Please note that once you delete a submission we cannot recover it at our end.

    You may download the submission first before deleting.

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Hope this information helps.