How can I view my submissions in full?

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    Skinbygrace
    Asked on August 14, 2020 at 05:31 AM

    Hi, I use Jotform for consultation and consent forms for my business and receive the submissions via email. I would like to view the forms in full so I can see all the information however it is only showing me select bits. I have the app I have tried to do it on there and also on the internet site and it still only shows me a little bit of information, please could you help with this as for legal and insurance reasons I need to be able to view the form as a full.

    Thank You

  • Profile Image
    gerardw
    Answered on August 14, 2020 at 09:07 AM

    Hello,

    Are you unable to view the submissions in full on your emails?

    Are you referring to this form https://www.jotform.com/200613950370043?

    If yes, I believe your issue is related to the few text fields on the form that is currently not present in the email content.

    Please note that since the text fields are not fillable fields, they won't appear in the emails by default. You will need to edit the email content and copy/paste the text.

    Here is an example:

    1597410376screencast14082020_3.gif

    Please review and let us know if this is what you are referring to.