Sending an email notification when a box is filled in

  • actismedia
    Asked on August 14, 2020 at 9:31 AM

    <script type="text/javascript" src="https://form.jotform.com/jsform/202254886744362"></script>

    Hi - I have the above form.

    I have 40 calculations, and each time a calculation is completed I would like for an email to be sent to a set email address (andrew@actismedia.co.uk) together with the value and chosen fields.

    I have added for '1 COST' a condition that if 1 COST is filled then send notification 2.  But, it's not working.  Please help.

  • John Support Team Lead
    Replied on August 14, 2020 at 10:43 AM

    I tried cloning the form and made a test fill out, however, I can't see any submit button to submit the form. The email notification can only be triggered when you submit a form. There's no way we can send an email while filling out the form:

    Sending an email notification when a box is filled in Image 10

    I suggest adding a SUBMIT button into that part, the user can submit it and the conditional email you set will be triggered if both fields above are filled.

  • actismedia
    Replied on August 14, 2020 at 11:08 AM

    Ah, okay, thank you.

    My issue therefore, is that that there are 40 unique calculations. A user will come in and select a few buttons and eventually enter in a figure and a cost is returned.  How can I add a submit button to return the cost into the cost box?  I guess then, because a submit button has been hit a notification can be sent.  It'll mean me changing 40 calculations, but, I need this to work... somehow???  Thanks again - Andrew.

  • actismedia
    Replied on August 14, 2020 at 11:47 AM

    PS.  I also have borders and shadowing... I just can't remove them.

    Also, I've asked before but not received an answer, is there a way to change the styling of my blue button in one CSS file rather than one by one?

    Thanks again.
  • actismedia
    Replied on August 14, 2020 at 12:09 PM

    Also, for each widget, is there a way to restrict only one choice?  Currently, one can select more than one option.  I want it so only one option can be selected (if they want to deselect it fine).


    Thank you :)
  • BJoanna
    Replied on August 14, 2020 at 1:29 PM

    I will address your first issue here and I will create new support tickets for your other questions to avoid confusion. 

    It is not possible to pass the calculation to the Button Chkeboxes widget. To allow your users to submit the form, which will trigger the Email Notification, you need to add the submit button to the bottom of your form. 

    1597425848submit Screenshot 10

    Your form currently has two Notifications. The first Notification will be sent each time the form is submitted and the second Notification will be sent only when the Cost 1 and Number 1 fields are filled. 

    If you want to send conditional Notification when other Cost and Number fields are filled you will need to create conditions for those fields as well. 

    How to Send Email Based on User's Answer

    Here are the links of your new support tickets:

    https://www.jotform.com/answers/2513775 

    https://www.jotform.com/answers/2513776