Dates not showing

  • Profile Image
    BGCMetroWest
    Asked on August 14, 2020 at 09:53 AM

    Hello- 

    On one of our forms, we received two submissions where the "date select" feature is not printing on the PDF -- its not even looking like people had to submit a date, despite it being required. 


    When I fill out the form using the "preview mode" and "fill form" feature, the date does populate on the PDF and prints accordingly. 


    Can someone help with this? 

  • Profile Image
    Rosa_C
    Answered on August 14, 2020 at 11:03 AM

    Hi, I'm happy to help you today.

    My apologies that you're experiencing this issue. I have checked your submissions for the form ID 202215248083044 and couldn't find the submission that was sent without submitting the required date.
    Kindly share with us the Submissions IDs so we can assist your further.

    Where to Find the Submission ID?

    Looking forward to your reply.
    Thanks.