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    Asked on August 14, 2020 at 03:23 PM

    I have send more then one request and no response

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    Answered on August 14, 2020 at 08:00 PM

    Our apologies for the delay, please note that tickets are queued and served on a first-come first-served basis. Depending on the number of tickets we receive, you may be responded to within minutes or a couple of hours. Please note that creating multiple tickets doesn't actually help since it just adds up your latest tickets to the bottom of the queue.

    My colleague will be answering you in the ticket link below: