Form not showing credit card fields.

  • Evan Weisenfeld
    Asked on August 14, 2020 at 6:47 PM

    My form is connected to a Stripe account for payment for an item but when I preview or see the live form, the credit card fields aren't visible even though I can see the Product. Any suggestions on how to fix this? Everything appears to be correct in Strip.

    Jotform Thread 2514382 Screenshot
  • Jed_C
    Replied on August 14, 2020 at 10:23 PM

    I just checked your form now and I can see the credit card field. Can you please check and report back if the issue still occurs on your end?

    1597458198NSCS Teladoc Form   Google Chr Screenshot 10