Blue background in the header of the submitted PDF forms

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    Asked on August 15, 2020 at 01:47 AM

    When I go to print out the PDF version of a submitted application, there is a blue background in the header that appears, where in the original application, this area is white. This blue background behind the logo changes the look of the application form. 

    I am wondering why this is automatically showing up in the submitted PDF forms, and is there a way I can remove this?

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    Answered on August 15, 2020 at 05:40 AM

    Hi there,

    This seems to be a duplicate ticket. Please refer to your original ticket on the link below for our response.