Can't login to my account

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    yapkahhay 
    Asked on August 15, 2020 at 07:18 AM

    Please let me enter my account, and i don know why all my form suddenly become disable. Thanks

  • Profile Image
    Kenneth_C
    Answered on August 15, 2020 at 07:31 AM

    Thank you for reaching support,

    Are you referring to username: hayhayaaaa?

    If so, then our system has suspended the account due to Phishing which is a violation of our Terms of Use: https://www.jotform.com/terms/

    1597490989e1.png

    Kindly remove the offensive fields to avoid future suspension.

    Awaiting your response.

    Best.

  • Profile Image
    yapkahhay 
    Answered on August 15, 2020 at 10:43 AM

    May I know how to remove the offensive fields to avoid future suspension?

  • Profile Image
    Kenneth_C
    Answered on August 16, 2020 at 07:57 AM

    Hi there,

    I have now reactivated the account, you may now access it and remove the fields.

    To delete a field, kindly click on it and hit the trash icon:

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    I hope that helps.

    Best.