Submit button is not working properly.

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    Asked on August 01, 2013 at 07:26 PM

    One of my clients was trying to edit a previously submitted form, but the SUBMIT button did not do anything.  They actually had 2 forms to correct.  See below:



    Please assist.

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    Answered on August 01, 2013 at 07:53 PM


    As I have checked your Form on the link you have provided, I can see that your submit button is disabled there.

    However, I have checked your Form under JotForm control panel and I can see that it is working just fine.

    Have you tried re-embeding your form on your Website/page?

    Kindly do that and check if it'll fix the issue.

    If not, please do let us know so that we could further investigate.

    Thank you

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    Answered on August 01, 2013 at 08:06 PM
    Yes, the initial form works properly, but if my client wants to change something, it does not work. I send an EDIT link with my AUTO RESPONSE. This is where we are having trouble. I tried to edit the form also, but it doesn’t work for me either.

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    Answered on August 01, 2013 at 08:55 PM

    @ CECCE

    Hi, my hunch is, the captcha field is probably causing this issue on the EDIT LINK

    Would it be OK, for testing purposes to temporarily remove the Captcha field on the form and test the Edit_Link again without it.

    Please update us of the results.