What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    'Next' (page break) button does not take user to the top of next page

    Asked by scot_k on August 01, 2013 at 09:37 PM

    I'm using iWeb for my site, and I'm embedding the code, rather than directing users directly to JotForms. I'm using the iWeb code. I've read as much as I can, and didn't find a definitive answer to this (persistant) problem. I've tried using the iFrame code as was suggested in a few threads - didn't work.

     

    I really appreciate the fast response from the MODS on this forum, but I'm also hoping to find an answer to this problem. When users select 'next' (page break), they're sent to the bottom of the next page (which is a shorter page, and users only see a blank space). I'd like the user to be sent to the top of the next page after they select 'next'.

     

    Most of the users I deal with are musicians, and not terribly computer savvy. I'm doing my very best to create a form that's very user friendly, but this problem isn't helping matters.

     

    One of the forms in question is here (JotForm) http://form.jotform.ca/form/31977807534263

    The web page I've set up for the same form is here http://www.kamloopshighlandgames.ca/The_Kamloops_Highland_Games/Online_Registration_-_Piping.html

     

    Any help would be greatly appreciated.

     

    Cheers,

    Scot.

     

    P.S. I know this question has been asked numerrous times. Please accept my apologies if a concrete answer has already been provided.

    Page URL:
    http://www.kamloopshighlandgames.ca/The_Kamloops_Highland_Games/Online<br/>_Registration_-_Piping.html

    next create a form JotForm iframe code problem
  • Profile Image

    Answered by khrisell on August 02, 2013 at 01:28 AM

    Hello,

    I have tested your form on your Website/page, and It is working properly on my end.

    I can see that you have a big space on your page, I highly suggest that you minimize the space at the bottom to avoid the issue.

    But clearing browser cache and cookies should fix the issue because I am having no problem viewing your form when I click next.

     

    Kindly let us know if problem persists after clearing browser data.

    Thank you