Authorize.net: Error message when trying to submit form

  • usoobody
    Asked on August 16, 2020 at 12:43 PM

    Error message received when trying to submit form. See screenshot attached, link to form also attached. Please let me know what the problem is

    Jotform Thread 2516205 Screenshot
    Page URL: https://form.jotform.com/202217107257144
  • John Support Team Lead
    Replied on August 16, 2020 at 3:11 PM

    As checked, you haven't added your Authorize.net's API Login ID and Transaction key yet to the integration:

    Authorize.net: Error message when trying to submit form Image 10

    That causes the error. So please login to your Authorize.net account and follow this guide on How-to-I-obtain-your-API-Login-ID-and-Transaction-Key. Once you have it, add it to the form's payment field, click continue, and that's it!