How to add the Edit Link to emil alerts?

  • Todae Charles
    Asked on August 16, 2020 at 5:42 PM
    he edit submission button on one email but I I also submitted another email dated July 13 and it does not have the added submission button please advise the s
  • Amin JotForm Support
    Replied on August 16, 2020 at 5:50 PM

    Kindly note that in order to make respondents able to edit their submissions, you have to include the Edit Link in the Email Template.

    Related guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    If you happen to have respondents who received emails that didn't have the Edit Link, but you still need them to edit their submission, you will have to provide them with the Edit Link manually as shown below.

    Edit Link example:

    www.jotform.com/edit/PutTheRespondentSubmissionIdHere

    Related guide: Where-to-Find-the-Submission-ID

    Example of a real Edit Link of a real submission:

    www.jotform.com/edit/4733325500435327778

    I hope I have been of any help.

  • tcharles1944
    Replied on August 16, 2020 at 6:04 PM

    Thank you. I am confused on exactly what I am to have the members do. 

    Are you saying that we as admins need to create a manual edit link? or I see the edit link example.. but when I click on it it gives and error messages. 1597615468Edit link error Screenshot 10

  • Amin JotForm Support
    Replied on August 16, 2020 at 7:12 PM

    Can you please provide the Edit Link URL you used that returned the 404 page?

  • Replied on August 16, 2020 at 7:22 PM

    I believe I figured it out.

    Step 1 identify the submission ID

    Step 2 type www.jotform.com/edit99999999999(their id here)

    Step 3 This is where I am lost (what are the next steps)

    www.jotform.com/edit/PutTheRespondentSubmissionIdHere

  • Kiran Support Team Lead
    Replied on August 16, 2020 at 11:53 PM

    No problem. Glad to see that you were able to fix the edit link. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!