What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I retrieve a deleted form with submissions?

    Asked by PSS_LSS on August 02, 2013 at 10:23 AM

    I accidentally clicked "delete" for a form with submissions.  I then clicked the "undo" button that popped up, but it's still gone.  Any way to get it back?

    Page URL:
    http://form.jotformpro.com/form/32036863637963

    Submissions deleted form
  • Profile Image

    Answered by EliezerN on August 02, 2013 at 10:49 AM

    Thanks for contacting us.

    If you deleted your form, it should be in the Trash folder. To restore your form please follow these steps.

    1. Go to MY FORMS page.

    2. Select Trash option from the left side menu.

    3. There you will find your form, Select it.

    4. Then click on Restore button.

     

    Finally go to MY FORMS page and your form will be there, and you will be able to access to your submssions.

    Let us know if you need further assistance.

    Thanks

  • Profile Image

    Answered by farhanramzan on August 02, 2013 at 10:54 AM

    Hi,

    You can retrieve your deleted submission through the email on which that submission is being send OR if you have downloaded the CSV file of your submission.

    Thanks.