My thank you page is not loading after the form is submitted.

  • tovreacarrarosociety
    Asked on August 17, 2020 at 5:26 AM

    My thank you page is not loading after the form is submitted..Have tried various settings to no avail. Help

  • Jovanne JotForm Support
    Replied on August 17, 2020 at 8:12 AM

    Hi, thank you for reaching out to us.

    I have sent a test submission to your form 202283899288169 and it seems that the Thank You page is working correctly. After completing the form, it redirected me to this page:

    My thank you page is not loading after the form is submitted. Image 10

    I would suggest clearing your browser's cache. Or please try checking the form on other browsers for testing purposes. 
    Guide: how-to-clear-your-browser-cache

    Please give it a try and let us know if the issue persists. Thank you.