What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My subscription to JotForm is seasonal - how can I cancel it now?

    Asked by greenews on August 02, 2013 at 01:39 PM
  • Profile Image

    Answered by farhanramzan on August 02, 2013 at 02:18 PM


    In order to cancel your subscription please follow the following steps:

    1. Login into JotForm with your given username and password

    2. Click on person icon as shown in the picture.

    3. Click on Account.

    4. Goto the Billing tab and change your Plan of subscription to Starter Plan.

    5. Click on Cancel Subscription button appeared in the New Window.