What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Blackberry and paypal

    Asked by breathforlife on May 11, 2011 at 04:16 PM

    The Jotform works fine on a blackberry except for the PayPal link. The PayPal payment tool is not visible.



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    JotForm Support

    Answered by NeilVicente on May 11, 2011 at 06:32 PM


    Is this issue still existing? I tried accessing your form using a BlackBerry simulator from RIM, and I was able to see the Paypal payment tool. See screenshot below:


    It looked like your form has conditions which hide the Paypal form. Choosing this option:

    will show your Paypal field.

    Please do check your form again and tell us if the problem still persists.