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IFTUPIDAsked on August 17, 2020 at 5:59 PM
Thank you for your response. I have taken your suggestion and used a credit card to upgrade for 30 days. I will follow up with you regarding a refund should our check arrive and be posted within this time period.
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Jeanette JotForm SupportReplied on August 17, 2020 at 10:45 PM
Thank you for posting this update, once the check arrive, BlueSnap should send us a notice regarding to the status of the payment
As stated in this thread, upgrading for 30 days was the best alternative and we will be glad to refund this payment once everything gets cleared up.