My form submission emails are not arriving at destination

  • Profile Image
    margaritabiz
    Asked on August 18, 2020 at 10:00 AM

    Hello there,

    I regret t say that for some reason form submissions are not being received..

    Maybe a small but important GLITCH but look into it..


    Best regards

  • Profile Image
    VincentJay
    Answered on August 18, 2020 at 11:16 AM

    Hi @margaritabiz - Is it okay if we submit a test submission to your form? Also, could you please check if you can receive see the submission on your submission page?

    Here's a guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Also, I checked your form email settings and it is configured properly.

    We'll wait for your reply. Thank you!