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  • Deanna_Berry
    Asked on August 18, 2020 at 11:26 AM

    My screen is just white. No matter how many times I refresh. It does this when I'm trying to edit the form.  When I'm trying to view the page, sometimes it will show up but not look correct. 

    Jotform Thread 2520513 Screenshot
  • Kenneth JotForm Support
    Replied on August 18, 2020 at 12:33 PM

    Thank you for reaching support,

    I accessed the form and it looked fine. 

    Here is a screencast:

    1597768070RCDC Employee Climate Survey 2 Screenshot 10

    I will clear you Form cache, please clear your browser cache as well.

    Here is a guide: https://clear-my-cache.com/en/windows.html

    You may also try to open the form on a different browser, perhaps in a private window or incognito mode.

    Let us know how it goes.

    Best.