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Deanna_BerryAnswered on August 18, 2020 11:26 AM
My screen is just white. No matter how many times I refresh. It does this when I'm trying to edit the form. When I'm trying to view the page, sometimes it will show up but not look correct.
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Kenneth JotForm SupportAnswered on August 18, 2020 12:33 PM
Thank you for reaching support,
I accessed the form and it looked fine.
Here is a screencast:
I will clear you Form cache, please clear your browser cache as well.
Here is a guide: https://clear-my-cache.com/en/windows.html
You may also try to open the form on a different browser, perhaps in a private window or incognito mode.
Let us know how it goes.
Best.