I cannot change the password

  • Bill_Dixon
    Asked on August 18, 2020 at 2:05 PM

    I am trying to change my password in settings and it is telling me that my current password is not correct even though I can login to the site using that password. 

  • VincentJay
    Replied on August 18, 2020 at 4:14 PM

    Hi,

    Please try to reset the password again by following this guide:

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    After that, let us know if you need further help. Thank you!