Zapier Integration - All Submissions Retriggered

  • medschoolcoach
    Answered on August 18, 2020 02:27 PM
    otform did the same thing in all mine; it randomly triggered thousands of zaps from form submissions. @JotForm, that's unacceptable. 
  • Ed Enterprise Customer Success Engineer
    Answered on August 18, 2020 02:40 PM

    Hi @medschoolcoach,

    I do apologize for the inconvenience caused. I've escalated this to our backend team here as we're currently investigating the issue. Can you just confirm if it was all zaps every sent from JotForm or a number from a certain period of time?


  • David JotForm Support Manager
    Answered on August 21, 2020 07:31 PM

    We apologize for the inconvenience. The issue has been fixed. It occurred due to an update in the amount of submissions that get pulled by Zapier in a time-interval.

    Deduplication checks have been implemented to ensure that this will not happen again.