What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    There is a problem when trying to sign-up for this service. The Username and Email fields are taking extremely long to load. Is this normal?

    Asked by Brandon on August 03, 2013 at 04:10 PM
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    JotForm Support

    Answered by Welvin on August 03, 2013 at 05:27 PM

    Hi Brandon,

    I've check your email address and it is already registered to us with the username "JesusCenteredMusic". Please make sure to access our website using http://jotform.us which is the preferred server/domain for your location.

    Also try to clear your browsers cache: How to Clear Your Browser's Cache (with screenshots) - wikiHow. This should help as well.