I am receiving duplicate submissions

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    chef.francozo
    Asked on August 19, 2020 at 04:38 AM

    Hello,


    I have a food order form and I have been receiving the same 'Submission' TWICE. This is becoming a problem as I don't want to mess up with the orders. Could you please look at that?


    Many thanks,

    Amanda

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    Bojan_J
    Answered on August 19, 2020 at 07:41 AM

    Greetings Amanda.

    I have checked your submissions, and I was not able to locate any duplicate submissions at first glance.

    Can you please send us the IDs of duplicated submissions? You can click here to see where to find the submission ID.

    If you are removing the duplicate submissions, please leave them when you receive them the next time and let us know, so we could investigate further.

    Thank you for your cooperation.