cancel subscription renewal

  • s0342018
    Asked on August 19, 2020 at 8:18 AM

    Dear,

    i wanted to cancel the subscription, but i forgot to consider the time difference between us.

    so i was automatically re-billed before previously cancel. sorrry. is there a way to ask for a refund? thank you for your immediate attention to this matter.

  • Richie JotForm Support
    Replied on August 19, 2020 at 10:04 AM

    I have processed your Bronze monthly subscription I-4916EY633DU0 cancellation and refund for your account s0342018.

    Please give us 5-7 working days for the refund to reflect your account.

    If you need further assistance, let us know.