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s0342018Asked on August 19, 2020 at 8:18 AM
Dear,
i wanted to cancel the subscription, but i forgot to consider the time difference between us.
so i was automatically re-billed before previously cancel. sorrry. is there a way to ask for a refund? thank you for your immediate attention to this matter.
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Richie JotForm SupportReplied on August 19, 2020 at 10:04 AM
I have processed your Bronze monthly subscription I-4916EY633DU0 cancellation and refund for your account s0342018.
Please give us 5-7 working days for the refund to reflect your account.
If you need further assistance, let us know.