Submitted forms not showing to be printed

  • Profile Image
    shyrabbit
    Asked on June 08, 2010 at 11:02 AM
    Hello,
    The last two submitted forms and their attached files do not show in the print window. Also, I didn't receive an email notification when the forms were submitted. The paypal payment did go through.

    Please advise,
    Account name:  shyrabbit

    Thanks in advance,
     Michael
  • Profile Image
    aytekin
    Answered on June 09, 2010 at 02:21 AM
    On payment forms the submission is only recorded if the payment is completed. This is how it works on the new version. They were sent before the payment on the old version. Maybe that's causing the confusion.

    If you think this is not the reason can you email us the URL of the form? We can then investigate it further.