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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Submitted forms not showing to be printed

    Asked by shyrabbit on June 08, 2010 at 11:02 AM
    The last two submitted forms and their attached files do not show in the print window. Also, I didn't receive an email notification when the forms were submitted. The paypal payment did go through.

    Please advise,
    Account name:  shyrabbit

    Thanks in advance,
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    JotForm Founder

    Answered by aytekin on June 09, 2010 at 02:21 AM
    On payment forms the submission is only recorded if the payment is completed. This is how it works on the new version. They were sent before the payment on the old version. Maybe that's causing the confusion.

    If you think this is not the reason can you email us the URL of the form? We can then investigate it further.