qr code access to jotforms is providing an error

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    Asked on August 19, 2020 at 11:44 AM


    our patients are not allowed access to jotforms through use of our QR code.

    please provide details on how to trouble shoot on our end

    thank you

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    Answered on August 19, 2020 at 02:34 PM

    Hi there,

    Thanks for reaching out to us,

    My apologies that you're experiencing this issue. I've cleared your form cache and now the form is accessible on my end. Please try again and let me know if it works on your end as well.

    Looking forward to your reply.