Edit Jotform for client with HIPAA information without BAA

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    Asked on August 19, 2020 at 11:47 AM


    Is there a way to edit a form for our client without having access to their HIPAA patient information and entries?

    Thanks in advance for your help!

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    Answered on August 19, 2020 at 02:22 PM

    Hello Kurt! Yes it is possible. Please ask your client to generate a Collaborator URL and pass it to you.

    You'll be able to make design, settings changes to the form. The collaborator link doesn't give access to the form's submissions.

    Please read this guide for instructions on how to generate the Collaborator URL: https://www.jotform.com/help/419-Understanding-Form-Collaboration/

    I hope this helps. For any further queries, feel free to write back to us.

    Thank you!