Email address do not match, need to disable entry

  • Profile Image
    joelrtaub3939
    Asked on August 19, 2020 at 03:31 PM

    My email confirm, match is not working, entries are still allowed to enter with no match

  • Profile Image
    Jimmy_D
    Answered on August 19, 2020 at 08:54 PM

    Kindly follow this guide to enable Email confirmation on the email field. -

    Adding-an-Email-Confirmation-Field

    Let us know if you need further assistance. 


  • Profile Image
    joelrtaub3939
    Answered on August 19, 2020 at 10:28 PM
    This works, but does not let the client know what is wrong, and won't let
    them enter, just puts on the top of the form.
    Joel
    AlvinDock Diving
    ...
  • Profile Image
    gerardw
    Answered on August 20, 2020 at 12:21 AM

    Hello,

    When you enable the "Confirmation text box" option and if you enter the email address incorrectly, the below error message is shown:

    15978971562008_8.png

    In your form, this is not showing due to the Form Theme that is applied.

    What you can do is use an Email validator widget on the form.

    This will send a verification code to the user's email address so that they can verify the entered email.

    A related guide for reference: How-to-Add-a-Widget-to-Your-Form 

    Do review and let us know if it helps.