Dropbox Integration Generating Random Numbers

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    Asked on August 05, 2013 at 06:32 AM

    I have a few issues with the Dropbox integration, as when a form is passed onto my Dropbox, some PDF's are not logged under the title box they fill out on the form but rather as: Not_Answered_225307135094462386.pdf  or simply it just get a long number like 238041940071726436.

    This doesn't happen to all forms just some of them.

    Why is that?

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    Answered on August 05, 2013 at 09:54 AM

    Can you please tell us which form you are having an issue with? The reason might this be happening is probably because the Dropbox Integration Folder Name and Extended Folder Name are set by default which can be found by clicking the gear icon in the submission window.

    If you have any other questions, please feel free to contact us again.

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    Answered on August 05, 2013 at 10:07 AM

    Ahh that might be why, havn't seen that before. I'll give that a go. Thanks.

    The form is ENTRY FORM 2014