Password reset email not being received

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    Esther Williams 
    Asked on August 20, 2020 at 09:54 AM

    I requested a password reset but have not received an email to do so. Can you assist?


    Esther Williams


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    Patrick_R
    Answered on August 20, 2020 at 12:12 PM

    Hello Esther! As far as I could check, a 'password reset' request wasn't initiated. I initiated the same from our end. You should have received an email to reset your password now. Kindly check your Inbox.

    In case you don't find the email, please check your SPAM folder too.

    If you come across any issues, feel free to write back to us.

    Thank you!