What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please answer my question on google spreadsheet integration not working

    Asked by lukeashbeck on August 05, 2013 at 12:31 PM

    I would appreciate if you could fix this:

    form

    http://form.jotformeu.com/form/32164676059359

    google spreadsheet

    https://docs.google.com/spreadsheet/ccc?key=0AqBW7X9qpNQhdDhzV0Z3WkNIQ0FNYWtkamVqTTVUUGc&usp=sharing

     

    Google spreadsheet integration not working.

    jotformeu
  • Profile Image

    Answered by pinoytech on August 05, 2013 at 02:27 PM

    Hi,

    Sorry for the inconvenience that may have caused. Have you tried already re-integrating your form to google spreadsheet with regards on the issue? If not, can you please give a try if that fixed the issue or not?

    Thank you!

  • Profile Image

    Answered by pinoytech on August 05, 2013 at 02:29 PM

    I made some test entry/submission of your form also and I was able to replicate the issue.

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    JotForm Support

    Answered by EltonCris on August 05, 2013 at 02:35 PM

    Hi,

    I have already escalated this problem to our higher team. We will update your other thread: http://www.jotform.me/answers/252587 once this is fixed.

    Thanks!

  • Profile Image

    Answered by lukeashbeck on August 05, 2013 at 02:53 PM

    I submitted the same question 4 days ago and you said the same thing and never got back to me. From all the threads the "higher team" dont seem to be doing anything. This seems like a major problem. I may have to go elsewhere if it is not fixed soon.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 05, 2013 at 03:41 PM

    @lukeashbeck

    Sorry but we can't find the post you've mentioned 4 days ago, maybe you've posted it as guest/not logged in. The problem about google docs 4 days ago has been fixed already, however it seems to have occurred again. Don't you worry as soon as we heard updates form  them, we will update you here.

    Our apologies for this inconvenience.