What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using free JotForm at first and than continue...

    Asked by VOSPVOSPVO on May 12, 2011 at 05:23 AM

    Hi, we would like to use your services roughly for 3 months. I want to ask you in it is possible to use firstly the free JotForm and what happens when we overrange one of the set limits? Is it possible to pay PremiumJotForm without losing data from the first Free JotForm version? Is it possilbe to continue by this way?


    Thanks. Alena


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    Answered by DanielGriffin on May 12, 2011 at 12:00 PM

    Hi Alena,

    That's no problem.  If you want to use the free service until you hit the limit then please do.  Once you get to the limit you will get an email telling you that you've reached it.  You will then need to upgrade within one business day to continue recieving submissions. 

    Premium Jotform is a monthly subscription service. You may upgrade, downgrade, or cancel your service at any time. When you cancel your subscription you will not lose any of your forms or your data.