The Phone data is not getting pulled in the Google Sheet

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    Spark_terry
    Asked on August 20, 2020 at 05:38 PM

    whenever we try to pull out data from a hipaa form to go into a google sheet or our crm it does not show the phone number or question asking the phone number? Do you know why that is?




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    roneet
    Answered on August 20, 2020 at 11:26 PM

    Could you please delete the Google Sheet integration and then connect the Sheet once again.

    Please note that editing of the spreadsheet that is integrated into the form can break the integration and we do not recommend it. Also, editing of the form, such as adding the new fields or editing of the field labels will break the integration.

    Thanks.