Logged in on another account but when I look for support tickets, it takes me to my account.

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    paul_sterling
    Asked on August 20, 2020 at 05:51 PM

    I HAVE A Jotform account.... and i'm also helping Love Coach Academy with their survey and we were having lots of problems with jot forms integrating with Activecampaign


    now when I'm in the love coach academy account - but i look for the support tickets... it takes me to my account.

    help me please. I need to see those tickets.

    Paul

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    Vanessa_T
    Answered on August 20, 2020 at 11:29 PM

    I suggest using different browsers when checking on multiple Jotform accounts since your browser might have cached the page hence you are seeing an unwanted content.

    In addition, I suggest completely clearing your browser cache so that you can start anew.

    How-to-clear-web-storage-in-your-browser

    Once done, please use different browser per account.

    For your ActiveCampaign issue, will be answering you in the ticket link below:

    https://www.jotform.com/answers/2526797