The confirm email does not actually force the emails to match each other!

  • Profile Image
    Asked on August 05, 2013 at 02:45 PM

    I have a few forms and in it I include the confirm meail choice, however, I have seen a few replies come thru where the emails the person entered do not match, isn't the purpose of CONFIRM EMAIL to make sure the emails entered match one another? If not, what is the point?

  • Profile Image
    Answered on August 05, 2013 at 04:45 PM

    Thanks for contacting us.

    I have checked your form and found that you have added an extra email field as the Email confirmation, which is not the way the Email confirmation function works. To activate the Email confirmation function, please follow these steps:

    1. While editing your form Right click over the Email field.

    2. Choose Show Properties.

    3. Then in Confirmation select Yes.

    An extra field will appear automatically, and that will be the one which will ask to confirm the email.


    If you need further assistance, please let us know.