What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [Resolved] Account not yet upgraded

    Asked by matj6876 on August 05, 2013 at 03:00 PM

    Hi

     

    I upgraded my account (order number 47394723) but it is still showing as the "free" account type.

     

    How long does the upgrade take to go through?

     

    Cheers

     

    MattJ

    account upgrade my account upgraded upgraded my account
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    JotForm Support

    Answered by EltonCris on August 05, 2013 at 05:07 PM

    Hi MattJ,

    Your account is now on Premium plan. Kindly relogin to see an increase on the submissions limits.

    Thank you for subscribing to JotForm.

    Best Regards!

  • Profile Image

    Answered by matj6876 on August 05, 2013 at 05:14 PM

    Many Thanks